ace 67 Responsible Gaming
ace 67 believes gaming should be enjoyable — not a source of stress or harm. Know your limits, use the available tools, and seek support when you need it.
Gaming Should Be Fun
At ace 67, we believe casino games and sports betting are a form of entertainment — not a way to earn a living. Responsible gaming means staying in control of your budget and time, taking breaks when needed, and keeping the enjoyment intact. Reading our Terms and Conditions will give you a full picture of the rules governing use of the ace 67 platform.
The minimum age to take part in any casino or betting activity at ace 67 is 21. Minors are strictly prohibited from opening an account or using the platform. Parents and guardians should ensure that devices, passwords, and account details are kept out of reach of children and teenagers in the household.
Gambling carries direct financial risk. There is a chance of losing the entire amount you deposit on the ace 67 platform. Always deposit only what you can afford to lose without affecting your day-to-day life.
ace 67's Privacy Policy explains how your personal information and account data are kept secure. We use that information responsibly to monitor your playing patterns.
Tools to Keep Yourself in Control
ace 67 helps you manage the pace and cost of your play. The tools below are available directly from your account.
Set a Deposit Limit
Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, a waiting period applies before it can be increased.
Deposit LimitSession Time Limit
Decide in advance how long you want to play in one sitting. When the set time is up, the platform will automatically notify you to take a break.
Time LimitSelf-Exclusion
Temporarily close your account for a chosen period — from one day to a longer term. No transactions or betting are possible during this time.
Self-ExclusionSet a Betting Limit
Stop yourself from placing bets above a set amount. This limit can be configured separately for casino games and sports bets.
Bet LimitBonus Opt-Out
If you want to step back from bonus offers or promotional messages, you can opt out at any time. This makes it easier to keep the urge to play in check.
Opt-OutContact Support
To activate any limit or make a decision about your account, contact ace 67's 24/7 live chat or email support directly.
SupportAsk Yourself
Answer the questions below honestly. If you answer "yes" to more than one, stop and seek help.
- Have you spent more than your set gaming budget?
- Have you placed bigger bets to try to win back money you lost?
- Has gaming caused tension in your relationships with family, friends, or at work?
- Do you feel restless or low when you are not playing?
- Are you putting gaming ahead of eating, sleeping, or other daily activities?
- Have you used emergency funds or savings to place bets?
ace 67's FAQ section has answers to more questions about responsible gaming — from how to temporarily close your account to instructions on resetting your deposit limit.
Recognise the Warning Signs
Problem gambling habits usually develop gradually. If you notice any of the signs below, act quickly.
Your bet amounts keep increasing, but the enjoyment stays the same.
You spend more time thinking about recovering losses than about winning.
You are hiding your gaming from family or friends.
You are betting with borrowed money or by dipping into your savings.
ace 67's Commitment
We treat every user's safety as equally important as their gaming experience. Building a culture of responsible gaming is one of ace 67's core goals.
Where to Find Support
If you are struggling, you do not have to face it alone. ace 67's support team and the people around you are always there for you.
ace 67 Live Chat
Contact ace 67's live chat at any time of day in Bengali or English. Our team is always ready to help with account limits or self-exclusion.
Email Support
Write to ace 67's support email. Your request will be handled confidentially and answered promptly.
Family and Trusted Friends
Let someone you know be aware of the situation. Support from family and open conversation can often be the greatest help.
Professional Counselling
Talk to a mental health professional or counsellor. Both public and private mental health services are available in Bangladesh — contact your nearest hospital or clinic.
Permanent Account Closure
If you need to, let the support team know you want to permanently close your ace 67 account. This decision can be made at any time and we will carry it out with respect.